This Privacy Policy explains what personal information 10 win collects from players in the Philippines, how that information is used, and the steps we take to keep it secure. By registering an account or using any feature on this platform, you agree to the practices described on this page. If you have questions about how your data is handled, the FAQ page is a good starting point. We are committed to being transparent about our data practices so every Filipino player can make informed decisions.
Last updated: 2025. Applies to all registered players on 10win.bar.
When you create an account on 10 win, we collect the personal information you provide during the registration process, including your full name, date of birth, email address, and mobile number. We also collect your preferred payment method details — such as your GCash or bank account number — solely for the purpose of processing deposits and withdrawals in Philippine pesos. As you use the platform, weautomatically collect certain technical data, including your device type, browser version, IP address, and the pages you visit within the platform. This technical data helps us maintain platform stability, detect unusual activity, and improve the overall experience for players across the Philippines. We do not collect any information beyond what is reasonably necessary to operate the platform and comply with applicable Philippine law. All information collected is stored securely and is only accessible to authorised personnel who need it to carry out their duties.
The personal information you provide is used primarily to verify your identity, process your deposits and withdrawals in Philippine pesos, and maintain the security of your account. We use your contact details — your email address and mobile number — to send you important account notifications, such as deposit confirmations, withdrawal updates, and security alerts. Your date of birth is collected and verified to confirm that you meet the minimum age requirement of 21 years old, as required for players in the Philippines. Technical data such as your IP address and device information is used to detect suspicious login attempts, prevent unauthorised access, and ensure that the platform is being accessed from a permitted location. We do not use your personal information to send unsolicited marketing messages, and we do not share your data with third-party advertisers. If you contact our support team, the details you provide in that communication will be used solely to respond to your enquiry and resolve any issues with your account. Your data is never sold to any third party under any circumstances.
Yes, 10 win uses cookies and similar technologies to make the platform function correctly and to improve your experience as a player in the Philippines. Essential cookies are required for the platform to operate — they keep you logged in during your session, remember your preferences, and ensure that the pages load correctly on your mobile browser. We also use analytical cookies to understand how players navigate the platform, which pages are visited most often, and where improvements can be made to the overall experience. These analytical cookies do not identify you personally — they collect aggregated, anonymised data that helps us make the platform better for everyone. You can manage or disable non-essential cookies through your browser settings at any time, though doing so may affect how certain features of the platform work. By continuing to use 10 win after being informed of our cookie practices, you consent to the use of cookies as described in this Privacy Policy.
10 win does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited personal data with trusted service providers who assist us in operating the platform — for example, payment processors who handle your PHP deposits and withdrawals, or identity verification services used to confirm your age and identity during registration. These service providers are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also disclose your personal information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so, or if we have reasonable grounds to believe that disclosure is necessary to prevent fraud, protect the safety of other players, or comply with a valid legal obligation. Outside of these limited circumstances, your personal data remains strictly within the 10 win platform and is not shared with any outside party. If you have concerns about how your data is being handled, you may reach our support team using the contact details provided in the footer of this page.
As a player based in the Philippines, you have the right to request access to the personal information that 10 win holds about you at any time. You also have the right to request that inaccurate or outdated information be corrected, and in certain circumstances, you may request that your personal data be deleted from our systems — subject to any legal obligations that require us to retain certain records. If you wish to close your account and request deletion of your personal data, please contact our support team using the details in the footer of this page, and we will process your request in accordance with applicable Philippine data protection law. We will respond to all data-related requests within a reasonable timeframe and will keep you informed of the progress of your request. Please note that some data may need to be retained for a minimum period to comply with financial regulations and anti-money laundering requirements that apply to online platforms operating in the Philippines. Your rights over your personal data are important to us, and we are committed to handling all such requests with care and transparency.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the 10 win platform is encrypted using industry-standard protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted during transmission. Access to personal data within the platform is restricted to authorised personnel only, and all staff who handle player data are required to follow strict data security procedures. We regularly review our security practices to ensure they remain effective against evolving threats, and we take prompt action to address any vulnerabilities that are identified. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. While we take every reasonable precaution to protect your data, we also encourage you to use a strong, unique password for your 10 win account and to keep your login credentials confidential at all times.
10 win reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the features available on the platform. When changes are made, the updated version will be published on this page with a revised effective date, and we encourage all players to check this page periodically to stay informed. Continued use of the platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If you have questions about this Privacy Policy or about how your personal data is handled, the FAQ page provides additional guidance, and our support team is available using the contact details in the footer. We are committed to maintaining clear, honest communication with all players in the Philippines about how their data is used and protected.
A quick summary of how 10 win handles your data — always refer to the full policy above for complete details.
We collect only the personal information needed to operate your account, verify your identity, and process payments in Philippine pesos. We do not ask for information beyond what is reasonably required, and we never sell your data to third parties for any commercial purpose.
All data transmitted between your device and the platform is encrypted using industry-standard protocols. Access to your personal information is restricted to authorised personnel only, and our security practices are reviewed regularly to stay ahead of potential threats.
Your personal data is never shared with third-party advertisers or marketing networks. The only parties who may access limited data are trusted service providers — such as payment processors — who are contractually bound to use it only for the specific purpose it was shared for.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team using the details in the footer and we will handle your request in accordance with applicable Philippine data protection law within a reasonable timeframe.
We use essential cookies to keep the platform running and analytical cookies to improve the experience for Filipino players. Non-essential cookies can be managed or disabled through your browser settings at any time. Essential cookies are required for the platform to function correctly on your mobile device.
When this Privacy Policy is updated, the revised version is published on this page with a new effective date. We encourage all players to check this page periodically. Continued use of the platform after any update means you accept the revised policy as it applies to your account.
If anything in this Privacy Policy is unclear, the FAQ page has plain-language answers written for Filipino players. You can also reach our support team using the contact details in the footer below.